16 Dec 2020

“Health and social care are where my heart is”

Nina Amoo has been working in Human Resources for almost 20 years. Recently she joined Sisters Hospitallers as Head of HR. Previously she was employed as an HR Consultant working on the Nightingale field hospitals in response to the Covid-19 pandemic.

Tell us a bit about yourself…

I have been working in HR for almost 20 years! Seems like a long very long time but I have enjoyed my career. I started off studying Law but realised very quickly that I wanted a career in something more practical. I have experience across a variety of sectors but health and social care are where my heart is. Unfortunately, I do not have much time for hobbies at the moment but I love to spend time with my ten year old twins.

How long have you been working for the Sisters Hospitallers?

This is my 4th week! I worked with the Sisters many years ago when I was working for St John of God charity.

Nina Amoo, Head of HR
I am drawn to organisations where the values are embedded into the way things are done throughout every touchpoint of the organisation.

How has your experience been so far?

I have been made to feel very welcome by the Sisters and the existing team and I look forward to being of service.

Why did you choose Sisters Hospitallers?

I am drawn to organisations where the values are embedded into the way things are done throughout every touchpoint of the organisation. It is very important to me, in the capacity of my role to ensure that the values are understood and felt by the workforce. It is not enough just to be hospitable to our service users, we must also role model this amongst ourselves.

Could you tell us about your experience before joining Sisters Hospitallers?

Prior to joining the Sisters Hospitallers, I was employed as an HR Consultant working on the Nightingale field hospitals in response to the Covid-19 pandemic. This was a rewarding piece of work where I lead on the induction, upskilling and welfare of all the nurses and doctors returning to the NHS and those redeployed from other hospitals.

Previous work involved a fair bit of diversity and inclusion and organisational culture work within large public sector organisations.

Prior to my consultancy work, I was Head of HR at St Christopher’s the End of Life Care provider. I have also worked at the Private Lister Hospital and London South East Colleges. I also have experience in Lloyds TSB and Citibank.

You have worked in various roles. Which one have you enjoyed the most and which was the most challenging? And the most rewarding?

Anything to do with transforming the culture of an organisation is where I find I feel most rewarded. Also, opening the Nightingale Hospital remotely over 6 weeks was intense but an amazing experience in terms of appreciation for the work done and contacts made.

Based on your experience, how do you think you can contribute to your current workplace?

I am keen to make any organisation a better place to work. We spend more time with our colleagues than we do our own families. I would like to contribute towards upholding the values of the Sisters in everything we do. I want to ensure that we put people before process and we value the contribution of every member of our workforce. We can drive performance through valuing our people, I have seen this done several times. We can modernise and streamline our practices which will only result in creating the capacity to provide consistent quality care for our residents.

As Head of HR, can you tell us about your daily activities?

I am still completing my induction and at the moment, I am familiarizing myself with our policies, procedures and protocols. I am also looking at our employment terms and conditions. I spend a fair bit of time talking to managers and staff and there are several meetings to attend in any one week. I am starting work on several projects and there will be a time when I will also need to attend to some more transactional operational HR tasks (such as letters, contracts, etc)

What do you like most about your job? Would you change anything?

I am a project person! I like to get my teeth stuck into a good piece of work – one that will make the biggest transformational impact for the charity. I am not keen on admin, fire fighting reactional or unimportant distractions.

How has your life and work changed since the restrictions of Covid-19 were put in place? Are there any challenges?

Childcare is limited now so there is a lot of juggling that goes on as a single working parent.

Covid has made us all reflect on what is important. It has put things in perspective for me, particularly around spending more time and effort on things that matter most.

Have you been through any difficult times working at Sisters Hospitallers and/or previously?

No, not yet. I anticipate there will be ups and downs but as long as we stay focused on the goal, we will be fine.

Can you recall a truly special moment during your career?

Yes, most recently a mention at the opening ceremony of the Nightingale and a personalised ‘Thank you’ card from the Chief Executive of Devon STP on my contribution.

What do you think makes Sisters Hospitallers special?

Their mission and commitment to living out their values to this day.

What do you think is the influence of the Sisters within your job?

They are a great reminder that we have an important role to play in their mission, and that is very humbling.

What would you say to someone who is thinking about working at Sisters Hospitallers?

If you are drawn to an organisation with a true calling, this is certainly a place worth considering.

Would you like to add anything?

I look forward to my journey with the Sisters Hospitallers.